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Look At the Value Of Customer Retention

By Anonymous

Customer storage is not only an affordable and successful strategy, but in modern business community it's necessary. This is especially true when you remember that 80% of your revenue comes from 20% of your customer and customers. Taking this research into consideration I wonder why most marketing and revenue strategies are developed for the new customer.

A great example is the wifi phone companies; if you sign a new agreement you are given a huge refund or even a free mobile phone. If you are a present customer you have the benefit of paying top dollar. Can someone please describe that technique to me? With this type of marketing are we not just forcing present customers and customers to seek services elsewhere when their agreement ends?

Perhaps we need to change our marketing and revenue techniques, after all many experts will tell you that it's five times more successful to spend marketing techniques dollars to maintain present customers than it is to acquire new customers. In the past the value of concentrating on customer storage was not as important, stickiness came normally. We searched in our community shops and our area shops. We had a individual connection with our companies and the thought of purchasing at another shop would have never surpassed our thoughts.

That has all changed now. Our shops our larger, the majority of the revenue employees don't know that you even exist. In addition to that now we have the comfort of the internet and do a huge part of our internet purchasing, where you are known by your e-mail address. As a result, customer commitment has vanished and huge organizations and exclusive traditional cannot ask the incredible number of cheating customers what triggered them to wander.

However, there is a solution. Innovative technology and data source equipment has made it possible for specialized companies to make efforts at customer storage through data source marketing applications.

Marketing assignment help is available online for students to make leaning process easy,Many online experts are there to provide assignment help in many other subjects. 

Resource article: http://www.expertsbuzz.com/


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