Theft by employees is a most important issue for firms, with cost educated guesses at around $200 million each year. The most general form of employee theft is ‘sweethearting’. Sweethearting is when employees provide products gone for free to preferred customers and is characteristically done by people operating the cash register in stores.
New investigation from Michigan State University proposes that better recruitment is the best way to put off this form of employee theft. The research is one of the primary studies to investigate sweethearting in separation.
The investigation team investigated over 800 service employees in hotels, restaurants, tanning salons and more than a few other alike service industries. Frighteningly, 67% of participants said they had contributed in sweethearting in the last two months. The primary incentive was to receive better tips from their favoured customers or a comparable sweetheart deal when they in turn shopped at the customer’s premises.
Preventing sweethearting
The research team suggests that the most excellent means of avoiding such employee theft is by employing better screening throughout recruitment.
“Our results show that by adding up a few screening questions that center on the potential employee’s risk-taking, ethics, and requirement for social acceptance, employers could recognize ‘bad apples’ up front and just avoid hiring them,” they say. “In the long run, this advance would address the issue.”
In the temporary education is the key tactic. Employers require educating staff on the consequences of sweethearting, both for the employee and the employer. In lots of cases, something as simple as reminding employees that such behaviour is un-ethical can frequently go a long way towards curbing sweethearting.
With the concern costing organizations hundreds of billions every year, sweethearting is something that can no longer be skirmished under the carpet. With any luck this research will make employers more conscious of the size of the problem, and give some help in tackling it.
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Resource article: http://www.expertsbuzz.com/
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