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Emotional intelligence competencies that contribute to understanding ourselves

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1. Define organizational behavior and list the four emotional intelligence competencies that contribute to understanding ourselves and  others within the organizational behavior environment.

2. Referring to the team decision-making process, define consensus and unanimity and explain the difference between the two.

3. Although conflict is usually considered a negative experience to be avoided, it actually has the potential to produce positive organizational outcomes.  Please identify three ways in which conflict can be a positive influence.

4. There are six sources of position power in organizational settings. Identify and define three of these sources.

5. The senior executive team at AllGoodThings.com, after a strategy review session with the Board of Directors, has decided that it's time to invest some time and capital in improving the corporate culture. The company has rebounded from a near calamity two years ago, and while it was a great scramble, the company survived and is in the strongest position ever. They knew that the culture had been strained by the episode and wanted sincerely to work to bring things back to "normal."

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